Introduction

Amby ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and share information about you when you use our WhatsApp-based rewards platform in Hong Kong S.A.R. By participating in the Amby rewards program, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Identification Information: We may collect personally identifiable information, such as your name, WhatsApp number, and email address, when you begin using the Amby program.
2. Activity Data: When you submit activities to earn points, we collect data about the type and time of activities, including photos you upload as proof of activity.
3. Device and Usage Information: We may collect information about the device and application you use to access our service, including IP addresses, browser type, language preferences, and operating system.

Use of Information

1. To Administer Rewards: We use your information to administer your participation in the rewards program, track your earned points, and facilitate reward redemptions.
2. To Improve Our Services: We may analyze usage patterns and feedback to enhance the functionality and user experience of our platform.
3. To Communicate with You: We use your information to communicate important program updates, changes to our policies, or promotional offers.

Sharing of Information

1. Service Providers: We may share your information with service providers who perform services on our behalf, such as data analysis and customer service.
2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, correct, or delete your personal data. You can also object to the processing of your data, request data portability, or withdraw consent by contacting us at team@ambywell.com.

Data Deletion Request

You have the right to request the deletion of your personal data held by us at any time. If you wish to exercise this right, please contact us at team@ambywell.com. Upon receiving a deletion request, we will confirm your identity and proceed to remove your personal information from our databases within a reasonable timeframe, except to the extent required by law or necessary for legitimate business purposes.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "effective date" at the top.

Discrepancies Between Versions

If there are any discrepancies between the English version and the Cantonese Chinese version of this Privacy Policy, the English version will prevail.

Contact Us

If you have any questions about this privacy policy, please contact us at team@ambywell.com.